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Author name: Sanya Nayeem

Dubai aviation complaints portal explained: Rules for flight delays, denied boarding and baggage claims

date May 02, 2026

passengers can now file complaints directly with Dubai civil aviation authority. they can now track responses online, thanks to the new Aviation Consumer Welfare Directive. there are few things more frustrating than losing your bag at the airport and not being able to trace it, or dealing with flight delays.

Source: emirates247.com

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